For decades, healthcare has mostly relied on physical proximity. Patients travel to clinics and have to wait in large rooms, and often experience delays before they receive care. However, the accelerated growth of digital technologies is gradually changing this traditional model. Telemedicine and digital platforms for healthcare are ushering in a new more flexible approach to healthcare, where consultations, monitoring and even diagnosis can be done remotely.
What started in the past as a convenience has become a structural change in the way medical services are delivered. Digital tools are now making it possible for doctors to use video calls to assess patients, cloud systems to analyse medical data and connected devices to track health indicators in real time. These innovations are no more improvements in the technological blur; instead they signify a change in the relationship between the patients, the providers and the healthcare infrastructure in general.